✎ We run this on our own calls first — 19 calls through the platform's own switchboard before it was ever sold. See how it works
Calling, by Future Life Technologies

Every call, on the customer's record.

A call centre that lives inside your CRM, not beside it.

Seats, a browser dialler, recordings, transcripts and follow-ups — all filed against the person the call was with, so nothing lives on somebody's handset and leaves when they do.

Free for 14 days. No card asked for. Check pricing

Not a customer list — this is the business the software already runs

430centres working in it every day 17countries they operate from 8,782leads its CRM is holding 21,780learners on the same database

Start with the software today

The dialler, the recordings and the transcripts are live the minute you sign up. The phone number is the part we do with you.

  • Every call recorded, transcribed and attached to the customer
  • A dialler in the browser — no handsets to buy
  • Queues, routing and live monitoring without a phone system
  • The follow-up is created out of the call itself

Start free for 14 days

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No card asked forLive in two minutesCancel any timeYour data exports wholeRuns in 17 countries
Trust

Reasons to believe us, that you can check.

No customer logos here, and no review-site stars. We have not asked those centres whether we may use their names, and we are not listed on G2 or Trustpilot — a badge we have not earned is the fastest way to lose a buyer who checks.

We run on it ourselvesFuture Life's own certification network works in this platform every day. It is the first thing the software had to survive.
The switchboard is ours tooBefore it was sold to anybody it was carrying our own calls, recorded and transcribed the same way yours would be.
One copy per customerNot a shared table with a filter on it. Yours is yours, and it exports whole in open formats whenever you want it.
Rules enforced in two placesDo-not-call and calling-hours checks sit in the dialplan as well as the software, so a browser cannot talk its way past them.
Products

Six things, one switchboard.

Everything a team on the phone needs, and nothing it does not.

THE LINE

Business phone system

Seats, extensions, call forwarding, voicemail and business hours. Works in the browser, so there is nothing to buy and nothing to install.

See the phone system
THE FLOOR

Call centre suite

Queues, routing, live monitoring and dispositions — the layer that turns a set of phones into a desk somebody can actually run.

See the call centre
AFTER THE CALL

Conversation intelligence

Every call transcribed and summarised, with the follow-up date written onto the customer's record out of what was said.

See what it hears
IN BUILD

Power dialler

Work a list without touching a keypad. The next number dials itself, the notes stay open, and the outcome is one click.

See the dialler
NO TRUNK NEEDED

WhatsApp calling

Take and place WhatsApp calls on the same switchboard, logged the same way. Seventeen of our own calls have already gone through it.

See WhatsApp calling
ONE THREAD

Omnichannel inbox

Calls, WhatsApp, email and tickets against one customer, in one thread, so nobody has to ask what happened last time.

See the inbox
On the record

This is what a finished call looks like.

Not a call log in a separate product. The recording, what was said, and the thing you promised to do — all three on the customer, where the next person to ring them will find them.

The names on the panel are made up. Putting a real centre's screen on a public page is not something we are willing to do.

  • Recording and transcript kept together
  • The follow-up date written out of the conversation
  • Sitting on the customer, not on a handset
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Who it's for

Built for the size you actually are.

A four-person sales desk and a fifty-seat floor need different things. Both are here.

1 – 20 PEOPLE

Small business

A professional line, recordings on the customer and no hardware. Start free, pay per person, stop when you like.

Start free
20 – 200 PEOPLE

Mid-market

Queues, skills routing, live monitoring and reporting per agent, with the CRM the calls are made from already in the same system.

Book a demo
200+ PEOPLE

Enterprise

Your own database, your own name on it, deployment in your region and a written support arrangement. Priced by conversation, not by list.

Talk to us

See it on your own numbers.

Fourteen days, no card, and a person on the call with you while it is set up.

Start free — 14 days
How it works

Three steps, and we are on the third with you.

01/03

Sign up and the system exists

Two minutes. A company, a login and a working CRM with the calling module switched on. No card.

02/03

Load the people you ring

Import your leads or customers, or point it at the ones already in the platform. The dialler works a list, not a phonebook.

03/03

We provision the number with you

This is the step nobody else admits to. A real number on a real trunk needs paperwork and testing, and we do it on a call with your team rather than pretending it takes three minutes.

Features

What it does on every call.

Recorded and transcribed

The recording and the text are both on the customer's record, searchable, the moment the call ends.

Filed against a person

Not a call log in a separate product. The call sits in the customer's history with the invoices and the messages.

Follow-up written for you

What was agreed becomes a dated follow-up on the record, so a promise made on a call is not a promise only one person heard.

Dialling rules enforced

Do-not-call lists and calling hours are checked before the call is placed, in the dialplan as well as the software.

Live monitoring

See who is on a call, who is waiting and how long the queue is, while it is happening rather than in tomorrow's report.

Reports per agent

Calls, talk time, outcomes and follow-ups kept, by person and by day, out of the same rows.

What the AI actually does

The writing up is the part it does.

Not a coach watching over a shoulder. The job everybody puts off — the notes, the summary, the date you promised to ring back — is done by the time you have hung up.

WHILE YOU TALK

It writes the call down

The words are on the customer's record as text, not just as an audio file somebody has to sit through to find one sentence.

See what it hears
IN A FEW LINES

It says what the call was about

A summary short enough that the next person to open the record actually reads it before they dial.

See a summary
OUT OF WHAT WAS SAID

It writes the follow-up date

Ring me after Tuesday becomes a dated follow-up on that customer, so the promise survives the person who made it.

See the follow-up
EVERY CALL, BY WORD

It makes the words findable

Search what was said across every call, and the recording sits beside the line it was said in.

See the search
Trust

What we can actually prove.

No certification badges here. We hold none, and a badge we have not earned is the fastest way to lose a buyer who checks.

Your own databaseOne copy of the platform per customer, on its own database. Not a shared table with a filter on it.
It exports wholeCalls, recordings, customers and notes come out in open formats. Leaving is a task, not a negotiation.
We run on it ourselvesFuture Life's own certification business — 430 centres in 17 countries — works in this platform every day.
Calling rules in two placesDo-not-call and time-window checks sit in the dialplan as well as the app, so a browser cannot talk its way past them.
Industries

Where it is already pointed.

LIVE

Education

Admissions calls, centre support and certification chasing. This is the industry the platform grew up in.

Read more

Healthcare

Appointment reminders and patient follow-up, with the recording on the patient record.

Read more

Real estate

Site-visit follow-up and lead chasing, with the call sitting on the enquiry it came from.

Read more

Recruitment

Screening calls transcribed against the candidate, so the notes are not somebody's memory.

Read more

Travel

Booking enquiries answered in a queue and filed on the booking.

Read more

Finance

Collections calls with the recording, the promise and the date all on the account.

Read more
Integrations

It works with what you already run.

The switchboard is one module of a platform that already holds the customer, the invoice and the conversation.

Explore integrations
  • WhatsApp Business API
  • Gmail
  • Google Drive
  • Meta Lead Ads
  • Razorpay
  • Perfex CRM
  • Zapier
  • Asterisk
  • SIP trunks
  • Webhooks
  • REST API
  • Google Sheets
Questions

The questions that get asked first.

Can I get a phone number in three minutes?
Your phone number is provisioned with you, not self-served in three minutes. We connect the trunk, port or issue the number and test it with your team on the call. The software itself is running the moment you sign up — you can record, transcribe and file calls from day one.
What works on day one, before the number?
The whole software side: seats, the browser dialler against a SIP trunk you already have, recordings, transcripts, follow-ups, queues and reports. If you have no trunk at all, WhatsApp calling is the fastest way to be making real calls.
Are you SOC 2 or ISO 27001 certified?
No. We are not, and we do not display badges we have not earned. What is true: your copy runs on its own database, your data exports whole, and access is per person with an audit trail. If a certification is a hard requirement for you, tell us before you buy rather than after.
Do you have customer case studies?
None published yet. The honest reference is our own business: Future Life's certification network — 430 centres across 17 countries, 21,780 learners — runs on this platform. Ask us for a walkthrough of it rather than a PDF.
What does it cost?
Per person, per month, with a free tier to start on. The prices are all on the pricing page — there is no quote-only wall until you are over fifty seats, where the setup is genuinely bespoke.
Can I take my data out?
Yes, whole and in open formats — calls, recordings, customers and notes. It is one copy of the platform per customer, so there is nothing of anyone else's tangled in it.

Book a demo

Tell us how many people are on the phone and what they are ringing about. We will show you that, not a generic tour.

Your switchboard is one sign-up away.

Free for fourteen days. No card. Nothing to install.

Start free — 14 days